Refund & Return 
Policy

We want our customers to be fully satisfied with their purchase. Please review the following refund and return conditions before placing your order.

Eligibility for Returns

Returns are accepted only for standard, unassembled, and unmodified products that are in re-saleable condition.
All returns must be accompanied by an original receipt or paid invoice — no exceptions.

Returned merchandise will be issued as in-store credit only at the time the items are returned.

Restocking Fee

Cancellations or returns made after the order has been prepared are subject to a 25% restocking fee.

Non-Returnable Items

We do not accept returns or exchanges on the following items under any circumstances:

• Assembled cabinets

• Modified or altered cabinets

• Special orders

• Custom orders

• Sinks

• Faucets

• Handles and knobs

• Accessories

• Closeout items

• Any product that shows signs of installation or use

Condition of Returned Items

All returned items must be:

• Unused

• Undamaged

• In original packaging (when applicable)

• In fully re-saleable condition

Items that do not meet these requirements will not be eligible for return, credit, or refund.

Refund Method

All approved returns are issued as in-store credit only.
We do not offer cash refunds, credit card refunds, or original payment method refunds.

Damaged or Incorrect Items

If you believe your item is damaged or incorrect, you must notify us within 48 hours of pickup or delivery.
Photos are required for all claims. Claims reported after 48 hours may not be accepted.

Order Cancellations

Orders may be cancelled within 3–5 business days in advance without penalty.
Cancellations made after the order has been prepared will incur the 25% restocking fee.

Final Sale Items

All clearance, discontinued, and closeout items are final sale and cannot be returned or exchanged for any reason.

Contact Us

If you have questions about a return, cancellation, or in-store credit, please contact us — we are happy to help.